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Our Executive Team

Our name stands for transparency, fairness and reliability in servicing our customers and dealing with our partners, driven in part by our leaders who have personally built relationships with our customers, business allies and others. Through efforts such as these, we will remain a leader in the vehicle fleet management industry.

Chris Conroy

President, ARI

Appointed in 2015, Chris is responsible for overseeing all of ARI’s global operations. Chris joined ARI in 1994 as part of the Canadian client services team and went on to serve in a variety of roles in the US and Canada, eventually becoming senior vice-president and chief operating officer of ARI’s Canadian business. Prior to his current role, Chris was executive vice-president, Global Operations and oversaw ARI’s operating divisions in Canada, Mexico, the UK, and continental Europe and was responsible for ARI’s sales, client relations, and marketing efforts globally.

Chris has been a key architect of ARI’s strategy and its expansion into the European market. He led ARI’s most recent strategic planning initiative resulting in a focused approach to growth and service delivery through 2020. His leadership, strategic planning, and execution experience are invaluable to the company’s global operations and overall success. Chris attended the University of Ottawa and the Queen’s School of Business.

Bob White

Executive Vice President and Chief Operating Officer, ARI

Bob uses his vast strategic and operational experience to oversee ARI’s North American operations, including vehicle supply chain, licensing and compliance, remarketing, fleet management and call center teams, as well as global product management. Bob has been a key contributor to the development of in-house technologies, processes and design that allow ARI’s operations to deliver superior customer service and savings, including the expansion into Texas with the opening of the Grapevine and Houston call centers.

Bob joined ARI in 1989 and managed three fleet management services areas before being promoted to director of fleet services in 2001 and then vice president of operations in 2005. He advanced to senior vice president of fleet management services in 2011. Bob was promoted to his current position in 2013. Bob received a Bachelor’s degree in Business Administration/Management from Albright College.

Rick Tousaw

Senior Vice President, Canada

Rick holds responsibility for all of ARI Canada, including sales and service and support for the North American operational team. Since joining ARI in 2010, Rick has held the position of vice president of operations and most recently, vice president of sales and marketing.

Rick offers significant leadership skills and is a strong proponent of building solid relationships with customers and employees. Prior to joining ARI, Rick was employed by Molson Coors, serving as area vice president. He had been with Ocean Spray International and Unilever Canada Ltd as well. Rick has a Bachelor’s degree from the University of Toronto and has completed the Queen’s University Executive Development Program.

Gernot Leinenbach

Senior Vice President, Finance

Gernot came to ARI after seven years at Microsoft where he served first as CFO of the Consumer and Online Division in Germany, and later as CFO Commercial Business/Germany, where he was responsible for five divisions which reported $3.5 billion in revenues annually. Just prior to leaving Microsoft, he was serving as worldwide CFO of their Enterprise Services & Consulting Division, which reported $8 billion in annual revenue and operated in 61 countries around the world.

Gernot was with Daimler Benz and BMW from 1997 through the end of 2008. He gained significant global experience with BMW during his postings in different leadership positions in Brazil, Canada, and Germany.

He holds a Bachelor of Economics degree from the University of Hohenheim and a MBA in Strategy, International Management & Industrial Management from the University of Saarland.

Tim McHugh

Senior Vice President, North American Supply Chain

Tim joined ARI in 1989 and held many leadership positions within ARI’s Client Relations department from 1996 to 2012. After his long tenure in Client Relations, Tim is now responsible for vehicle Acquisition, Compliance, and Remarketing services for North America. His shift from client relations to these operational areas is in an effort to bring customer focus and efficiencies to ARI’s operational departments.

More recently, he oversaw the “One ARI” North American integration for these operational departments within ARI’s Canadian operations. Tim earned a Bachelor’s degree in Management from St. Joseph’s University.

Denise Wildish

Senior Vice President, Global Service Excellence

Denise has held numerous leadership roles throughout her 20-year tenure with ARI in client relations, operations and most recently as vice president of Global Performance Excellence. She assumed her current role in January 2015.

Denise is responsible for ensuring that ARI delivers global service excellence at all times. She oversees ARI’s global client service strategy, strategic services and ARI’s Partners In Excellence quality assurance program, which includes quality and efficiency initiatives and employee engagement.

Throughout her career, Denise has been a key contributor toward the success of ARI’s Canadian operations including the creation of client focus groups, the implementation of service standards and has been critical to overall strategy development for ARI’s North American operations. Denise has a Bachelor’s Degree from Ryerson University, completed the Queen’s Executive Development Program and has completed several other leadership programs with the Schulich School of Business and The Wharton School of the University of Pennsylvania.


Sharing more of our story with you to learn more about our people, process and technology.

Why ARI – In One Word

We asked employees what it means to be part of a company recognized by Fortune magazine as one of the “100 Best Companies to Work For” and this is what they said – in just one word.


ARI Evolution

Learn how ARI has thrived throughout the decades and has grown to become the largest privately held fleet management company in the world.


ARI Canada

Learn about ARI Canada. Hear from executives about the company's culture and customer centric approach to fleet management.